What Our Support Covers
Our support work is built around keeping heat systems safe, efficient and available. That includes routine servicing, fault finding, combustion tuning, annual inspections, water treatment support and emergency callouts when a plant goes down after hours or over a weekend. We also assist with refractory relining, plant refurbishment and repairs on inline heaters and incinerators.
For factories, hospitals, laundries, food plants and commercial sites, the real issue is not just fixing a fault. It is keeping production moving, limiting water and fuel waste, and making sure the plant stays within site and municipal requirements. In Gauteng, where load shedding and water pressure changes can affect plant performance, planned support matters.
Service Areas Across Gauteng
Our base is in Jet Park, Boksburg and we support clients in nearby industrial and commercial areas every day. We also send service teams nationally for planned maintenance and breakdowns where the job needs hands-on support on site.
- Boksburg Service
- Kempton Park Service
- Germiston Service
- Pretoria Service
- Midrand Service
- Sandton Service
Being local helps with response times, but it also helps with practical issues such as access control, site permits and after-hours shutdown windows. If your plant runs in a tight maintenance slot, we work around that instead of forcing a one-size-fits-all schedule.
Planned Maintenance That Reduces Downtime
Most boiler and heater failures do not happen without warning. Small leaks, poor combustion, dirty strainers, scale build-up and worn refractory usually show signs first. Our maintenance support is aimed at catching those issues before they become a full shutdown.
We can build a service plan around monthly, quarterly or annual visits depending on the plant size and duty cycle. On higher-load sites, we often recommend closer checks on burners, controls, safety valves and feedwater quality. That saves money over time and keeps the plant steadier during winter peaks.
- Boiler Servicing
- Calorifier Maintenance
- Inline Heater Repairs
- Incinerator Servicing
- Combustion Tuning
Emergency Callouts When Time Matters
When a hot water system drops out or a boiler trips repeatedly, the first priority is to stabilise the plant and find the cause. Our emergency callouts cover urgent breakdowns, unsafe operating conditions, loss of hot water and combustion faults that need fast attention.
Zanele coordinates service response and keeps clients updated so there is less waiting around for callbacks. The right technician is then sent with the likely spares and testing gear, which cuts wasted time on site. If a repair can be done safely there and then, we do it. If the plant needs a longer shutdown, we say so clearly and plan the work properly.
Water Quality, Efficiency and Compliance
Water treatment support is a big part of keeping boilers healthy. Hard water, dirty return lines and poor blowdown practices can shorten equipment life and push fuel use up. We help clients improve water condition, monitor scale risk and reduce corrosion in the system.
We also support annual inspections and records that help with internal audits and site compliance. Where municipal and site rules affect discharge, drainage or emissions, we work with the plant team to keep the installation in order. That is especially important on sites with older pipework or mixed-use buildings where one problem can affect several tenants.
- Water treatment checks and advice
- Annual inspection support
- Efficiency checks on fuel use
- Safe shutdown planning for repairs
People Who Know the Plant
Support is only useful when the people doing the work understand the plant, the pressure points and the cost of downtime. Pieter Fourie leads the business, with Lerato Maseko managing operations, Pieter van der Merwe on projects, and Zanele Dlamini coordinating service. Musa Khumalo handles boiler work in the field, Ayesha Patel manages commercial support, and Johan Smit oversees fabrication work.
That mix matters on live sites where one fault can affect steam, hot water and cleaning schedules in the same shift. We keep communication straightforward, quote what is needed, and avoid unnecessary work. If something can wait, we will tell you. If it cannot, we will say that too.